Find answers to your questions and learn how to make the most of Zuvo's SMS marketing platform
Quick access to the most frequently asked questions and common issues
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Quick answers to the most common questions about Zuvo
Creating your first campaign is easy! Simply log into your Zuvo dashboard, click "New Campaign," choose your audience, write your message, and schedule your send time. Our step-by-step wizard will guide you through the entire process.
Standard SMS messages have a 160-character limit. If your message exceeds this limit, it will be split into multiple messages. Zuvo automatically handles message splitting and provides character count indicators in the campaign builder.
You can import contacts via CSV file, manual entry, or API integration. Our system automatically validates phone numbers and removes duplicates. Make sure your contacts have opted in to receive SMS messages to maintain compliance.
Yes! Zuvo allows you to schedule campaigns up to 30 days in advance. You can also set up recurring campaigns and automated drip sequences based on subscriber behavior and engagement.
Zuvo maintains industry-leading delivery rates of 98%+. Our advanced routing technology and carrier relationships ensure your messages reach your audience reliably and quickly.
Zuvo automatically handles opt-outs when recipients reply with STOP, UNSUBSCRIBE, or similar keywords. These contacts are immediately removed from your active lists and cannot receive future messages unless they opt back in.
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